managed_it

Managed IT

Proactive monitoring, patching, and maintenance for your entire environment. We watch your systems around the clock and catch problems before they become downtime. One flat monthly rate covers everything.

Most IT issues are predictable and preventable. Managed IT flips the model — instead of paying when things break, you pay to keep them from breaking.

  • 24/7 endpoint monitoring and alerting
  • Automated patch management
  • Software and OS updates
  • Monthly system health reports
  • Priority support included
Good fit if you…
Have 1–50 employees
Don't have in-house IT
Want predictable monthly costs
Have had downtime hurt your business
Want someone proactively watching your systems
support

IT Support

When something breaks, you call a person who already knows your environment — not a ticket queue, not a chatbot, not a first-line tech reading from a script. Remote-first, on-site when hardware demands it.

Available hourly or bundled with a managed plan. Either way, you get someone who already has context on your setup.

  • Remote support via screen share
  • On-site visits for hardware and physical issues
  • Same-day response
  • One point of contact, always
  • No runaround between departments
Common requests
Printer and peripheral issues
Slow computers and performance
Password resets and account access
Software installation and licensing
New employee device setup
security

Cybersecurity

Small businesses aren't too small to be targeted — they're easier targets. Endpoint protection, email security, and security audits built for organizations that don't have a dedicated security team and can't afford to learn that lesson the hard way.

Lean, proven stack. Enterprise-grade tools sized and priced for SMBs, without the bloat.

  • Endpoint detection and response (EDR)
  • Email filtering and anti-phishing
  • Multi-factor authentication setup
  • Security awareness training
  • Vulnerability assessments
  • Incident response
Why it matters
60% of SMBs close within 6 months of a breach
Most breaches start with a phishing email
MFA blocks 99% of credential attacks
Most compliance requirements need documented controls
network

Network & Infrastructure

Office networking, WiFi, VPNs, and structured cabling. Designed for how you actually work — not a generic template. Deployed, documented, and monitored end to end.

  • Office network design and deployment
  • Managed WiFi and access points
  • VPN setup for remote teams
  • Firewall configuration
  • Network documentation
  • Ongoing monitoring and optimization
Also handles
New office buildouts
ISP transitions
WiFi dead zones
Home office setups
cloud

Cloud & Microsoft 365

Email, file storage, backups, and collaboration tools — configured correctly the first time. We handle the initial setup, migration, and ongoing management so you're not troubleshooting cloud services on your own.

  • Microsoft 365 deployment and management
  • Email setup, migration, and security
  • SharePoint and OneDrive configuration
  • Cloud backup solutions
  • Licensing optimization (we audit what you actually need)
Migration support
Google Workspace → Microsoft 365
On-premise email → Exchange Online
Local files → SharePoint / OneDrive
Old backup systems → cloud backup
consulting

IT Consulting

Honest assessments and practical roadmaps. No vendor kickbacks, no upsell pressure. We'll tell you what you don't need to buy and what you actually should prioritize given your budget and risk tolerance.

  • Technology assessments
  • IT roadmap and budget planning
  • Vendor and software selection
  • Pre-purchase reviews ("is this the right tool?")
  • Compliance readiness (HIPAA, PCI, etc.)
Common conversations
"We're growing — what do we need?"
"Is our current setup a liability?"
"We got a quote — is it fair?"
"What would you do if it was your business?"
automation

Automation & Custom Solutions

If your team is spending hours on repetitive manual work, there's almost always a way to automate it. We build custom workflows tailored to how your business actually operates — not off-the-shelf tools that require you to change your process.

The goal is simple: reduce labor costs, eliminate human error, and free your people up for work that actually requires a person.

  • Workflow automation and process streamlining
  • Custom scripting and integrations
  • Automated reporting and alerts
  • Data entry and document processing automation
  • Cost analysis and ROI-focused implementation
Common wins
Automated invoice processing
Client notification systems
Scheduled reporting and data exports
Cross-platform data syncing
Manual task elimination

Ready to get started?

Tell us what you're dealing with. We'll figure out the right fit.