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Your IT department.
Without the department.

Managed IT for small businesses and homeowners. A small team powered by automation that delivers faster, more reliable service than firms ten times our size.

Prefer to chat? Live chat available →

Same-Day Response
Columbus, OH
Flat-Rate Pricing

What we handle.

Everything between the wall jack and the cloud.

managed_it Proactive monitoring, patching, and maintenance. We catch problems before your staff notices them.
support Remote-first, on-site when needed. Call a person who already knows your environment.
security Endpoint protection, threat detection, security audits. The SMB attack surface is real and growing.
network Office networking, WiFi, VPNs. Designed, deployed, and monitored end to end.
cloud Microsoft 365, email, backups, file storage. Configured correctly the first time.
consulting Honest assessments and roadmaps. We'll tell you what you don't need to buy.
automation Custom-built workflows that eliminate repetitive tasks and cut operational costs. If your team is doing it manually, there's probably a better way.

Questions about what's included? See the FAQ →   ·   Full service details →

Why us, specifically.

01 / personal

Small team. Big reach.

A lean, automated operation that outperforms firms ten times our size. You get dedicated people who know your environment — not a rotating cast of strangers.

02 / local

Columbus-based. Nationwide reach.

Headquartered in Columbus since 2022, with remote capabilities to support clients anywhere. On-site service available locally, remote support available everywhere.

03 / honest

We'll tell you what you don't need.

No upsells. No inflated quotes. If your current setup works, we'll say so and save you the money.

04 / capable

Enterprise tools, SMB pricing.

The same monitoring, security stack, and methodology the big firms use — without the overhead that makes them slow and expensive.

Who we work with.

Small Businesses smb

You have a business to run. We handle the technology so your team stays focused on the work that generates revenue.

  • Managed endpoint protection
  • Microsoft 365 setup & management
  • Network infrastructure & WiFi
  • Backup & disaster recovery
  • On-call support when things break

Homeowners residential

Tech problems don't wait for convenient timing. We make house calls, explain what happened in plain English, and fix it right the first time.

  • Home network setup & security
  • Device setup & troubleshooting
  • Smart home & streaming setups
  • Virus removal & cleanup
  • Data backup & recovery

What clients say.

// more reviews coming soon

Straightforward pricing.

No retainer traps. No surprise invoices. Pay for what you need.

on-demand
Break-Fix / Hourly
$150 / hr

Something breaks, you call. Remote or on-site, no contract required. Pay for the time and nothing else.

  • Remote support via screen share
  • On-site service available
  • Home & small business
  • One-time projects & setups
  • No minimum hours

Custom scopes and multi-location businesses — contact us for a quote.

Have pricing questions? See the FAQ →  ·  Ready to move? Book a time →

phatt-tech — client-scan
$ phatt-tech scan --new-client
scanning environment...

✗ last backup completed ............... [NEVER]
⚠ pending patches ..................... [34 critical]
✗ after-hours coverage ................. [undefined]
⚠ current vendor response time ......... [2–3 business days]

diagnosis: you could use a hand.
→ 614.961.6720

$

Let's figure out what you need.

Fill out the form or reach out directly. We respond the same day.